Personal Productivity

Level 4 Development

Donald KirkpatrickKirkpatrick's Four Levels for Evaluating Training Programs

“Evaluating Training Programs”
by Donald L. Kirkpatrick

In his book, Don Kirkpatrick set the standard for training evaluation, and ever since, dedicated training professionals have used his Four Levels model for evaluating the impact of their work.  The author segments the entire training and development industry into four levels.

These levels are:

Level 1 –
Evaluate Reaction:
Those programs or activities where the effectiveness is evaluated based on the participants reactions or satisfaction with the activity.
Level 2 –
Evaluate Learning:
Those programs which can be evaluated on participants improved knowledge or increased skill.
Level 3 –
Evaluate Behavior:
Those programs which may include activities from both Levels 1 and 2 but are evaluated on whether participants accomplished desired change.
Level 4 –
Evaluate Results:
Those programs which are defined and evaluated by measurable results which are congruent with organizational goals.

In Kirkpatrick's four-level model, each successive evaluation level is built on information provided by the lower level.

ALG and our franchise partner, LMI, are Level 4 organizational development companies.